Terms and Conditions

Interpretation

In these Conditions the following words shall have the following meanings:

“us” “we” or “our” means On TV Limited;

“you” or “your” means the user or customer to our video production service(s);

“video” means the product and service which we will supply you;

“footage” means the media content captured by our cameras and audio equipment during the production of your project;

“pre-production” means the planning and organisation process that takes place before the production stage;

“production” means the gathering of, or intention to gather, media content (including footage) for use in your project;

“post-production” means the process of importing, editing and encoding the media content for your project, combining this with any additional material including graphical and musical elements;

“Crew “ means On Tv Limited production team including but not limited to Cameraman/Cmaeralady, producer, audio sound engineer, video editor,director, jounalist, Lighting technician, Rigger, Runner,graphics technician, engineers, general staff.

the process of importing, editing and encoding the media content for your project, combining this with any additional material including graphical and musical elements;

Crew bookings for broadcast production

By requesting and confirming your crew booking (by email, text or verbal) you are agreeing to our (ONTV LIMITED) terms and conditions.

Cancelations after 48hrs of the client booking or up to 48hrs before the production whichever the most relevant to the original booking will require full payment for the booking request.

Planning and quoting for your project

We will generate a plan and quote for the production of your project, and this is sent to you as an email. By agreeing to these terms and conditions, you are accepting that you have read, and agree to, the plan and quote that is sent to you. Any plans and quotes are valid for thirty days from the date of submission.

The plan and quote we provide to you is only valid based on the information you give us being true. Any changes in circumstances or requirements may result in an amended plan and quote.

Changes and amendments to your project after completion

We will provide you with a draft, WHICH CONTAIN A watermark of your project file(s) once the post-production stage is complete. You will then be allowed seven working days to notify us of any editorial changes or amendments you may require. Changes or amendments may only be editorial – those that affect the original brief are not included.

Any changes or amendments that affect the original brief may be subject to an additional charge.

Any changes or amendments that we are notified of after seven days of the submission of the watermarked draft may be subject to an additional charge.

Cancellation, delayment or disruption of production due to organisational circumstances

If we attend a production session, or are travelling to a production session which is cancelled, delayed or disrupted due to your disorganisation, we reserve the right to levy a daily (or part thereof) charge for each crew member of £250.00 GBP to cover the cost of our time and expenses.

Handling of your project’s footage and files during the project term

We will take all reasonable steps and precautions to protect the footage files we gather during your project.

We cannot be held liable if footage files are lost, damaged or stolen whilst in our possession. This includes, but is not limited to, theft under all offences listed in the Theft Act 1968. Other causes of loss of footage may include, but are not limited to, natural/human disasters/events, human error and computer system malfunction or failure.

In circumstances where footage files cannot be recovered, we will decide whether to re-produce the content at no additional cost to you, or terminate the project with a refund of your deposit.

In any circumstances covered in Section 10.3, we cannot be held liable for any of your costs incurred for the original project. This may include, but is not limited to, actor, actress, presenter and director fees, location or studio hire and travelling expenses.

Storage of your footage and files after the project term

After the completion of your project, whereby you are in possession of the final project files, it is at our choosing as to whether we continue to store your footage and files on to our systems or not. We cannot be held liable if footage or files are deleted, lost, damaged or stolen after the project is complete, handed over to the client and signed off by the client.

You may contact us after your project is complete if you require any further content, and we will advise you as to the status of the original footage and files, and whether this is possible.

Rights to the use of a project’s video content

Where you provide material to us for inclusion in your project (which may include, but is not limited to, logos, images, trademarks, footage and audio), the relevant permission must firstly be obtained from the original copyright holder. By accepting these terms and conditions, you hereby indemnify us against any possible claims, disputes, expenses or similar that may arise from breaching any copyright laws attributed to the material.

We retain all rights to the usage of footage captured during the production of your project. As part of our video production service, we also provide unlimited rights of use of that footage to you.

We retain all copyright over any content we produce for you. Your licence grants you permission to use the content in the state in which we provide it to you. Permission is not granted to re-edit, copy or alter the content in any way.

We reserve the rights to use any footage and related files from your project(s) in our showreels and for other promotional purposes.

Deposit payments for corporate video production services

To secure the provision of our services, a non-refundable (except in those circumstances set out in these terms and conditions) deposit for the full amount payable for your project must be made.

You will be sent an invoice for the deposit amount by email. This invoice will be sent upon your acceptance of these terms and conditions. Payment must be cleared before the project start date in order for our service provision to commence.

Agreed Account payments for broadcast production services

You will be sent an invoice for the amount by email. Payment must be cleared within 15 days of the invoice sent date. If the client requires a further period of credit this must be agreed by us (ONTV LIMITED) in advance of the original booking in writing.

VAT

All pricing is subject to VAT or a further 20% if VAT exempt.

Expenses

Expenses including but not limited to, London congestion charge, parking fees, taxi costs, travel days and overnight accommodation expenses may not be included in initial invoices and will only be charged with a followup invoice as and when required.

Our right to cancel

We reserve all rights to terminate our provision of service to you at any time. In the event of our cancellation, any deposit will be fully refunded.

Reasons for cancellation may include, but are not limited to, staff illness, short notice medical or family emergencies, or natural/human disasters/events.

Upon any discovery of unsafe filming environments relating to the project, or production circumstances that pose a significant risk to our health or wellbeing, we reserve the right to cancel the production session and you will be liable to a charge, as detailed in these terms and conditions.

Your right to cancel

You reserve all rights to terminate the provision of our services at any time.

In the event of any cancellation on your behalf, all payments are non-refundable.

Cancellations during the production stage of your project will result in you being liable for 75% of the total project charge. A refund will be issued in respect of the balance.

Cancellations during the post-production stage of your project will result in you being liable for 100% of the total project charge.

Your personal details

In order to commence a project, we will require your full details. You will be provided with a form to complete, which must be returned to us and verified before any production can begin.

We will never sell or pass on any of your details to a third party under any circumstances. These details are for our own records only. Please see our privacy policy below.

Late payments

Invoice credit terms will be specified at the foot of the invoice document. Payment is required before the credit term expires.

If payment is not received within the specified credit terms, we are entitled by statutory legislation to levy an additional charge of 8% over the Bank of England base rate of interest for the period that the invoice remains unpaid. This policy will be enforced with immediate effect once the credit term has expired. A further invoice will be sent displaying the late payment charge which will be requiered to be paid within 14 days from the date sent.

Please read our privacy Policy document on our website www.ontv.ltd.uk